Upgrades and Renewals FAQs
Common questions about license upgrades and product support & updates renewals
What are my Support & Product Update options?
- Technical Support & Product Updates: One year of Product Support & Updates is automatically included with all subscription license purchases. After that, it automatically renews yearly for continued access. Alternatively, you can purchase a 3-year or 5-year Support & Updates option—both are one-time, non-renewing purchase. You can always extend support later, when needed. Support & Updates must be purchased separately if required.
- Support & Product Update Extensions: You can extend your license’s Support & Product Updates coverage at any time. Maintain uninterrupted coverage to access essential product updates, security feature updates, and support from our engineering team.
What is the difference between a license upgrade and a Product Support & Updates Renewal?
- Product Support & Update Renewal: Extends coverage for your existing license.
- License Level Upgrade: Upgrade to increase the number of developers, locations and projects you are covered for.
- Suite Upgrade: Upgrade to an Iron Suite to unlock all 10 products.
- Royalty-free Redistribution Add-On: Required for distributed software and SaaS services.
Can I extend my Support & Product Updates coverage?
- Extensions: May be purchased at any time.
- IronPDF | IronOCR | IronXL | IronBarcode | IronWebscraper | IronQR| IronZIP | IronPrint| IronWord
- License Add-Ons: Add-ons can be purchased at any time.
Can I join the mailing list to be notified about product updates?
- Join our growing community of over 50,000 developers at https://ironsoftware.com/#join-mailing-list
How can I manage my Support & Product Updates subscription?
- Manage your subscription: https://hub.ironsoftware.com/licensing/manage-a-subscription
Can I upgrade my license level?
- License Upgrades: Whether your team has grown or your project needs have changed, you can upgrade your license at any time. Contact us to upgrade.
- Add Royalty-free Redistribution Coverage: You can add Royalty-Free Redistribution to existing licenses. Coverage is required for packaged software products, SaaS, and OEM. Add Redistribution Coverage.
Can I upgrade my existing license to an IronSuite?
- Upgrades can be purchased at any time
- IronPDF | IronOCR | IronXL | IronBarcode | IronWebscraper | IronQR| IronZIP | IronPrint| IronWord